sM
siseko M
1 reviews | Active since Dec 2013
14 Aug 2024, 11:58
Worst bad customer service zero service delivery
I made a payment in April and I didn't have internet access I've logged calls many times i get to be asked 1 questions how days didn't you have internet and nothing will be fixed for extension of my days
This is a worse service provider with bad worse n rude customer service i won't recommend it to anyone
I need them to extendy days as i paid for tgem
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Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
14 Aug 2024, 13:40 Good day Siseko, thank you for the review. Your feedback helps us do better. We apologize for the experience. We look into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre team
Zoom fibre's reply14 Aug 2024, 13:40
Official
Good day Siseko, thank you for the review. Your feedback helps us do better. We apologize for the experience. We look into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre team
sM
siseko M's updateReviewer Update
14 Aug 2024, 14:04Good day
Itumeleng sent me an email todayasking 1 question over n over again upon responding many times got an email saying consultation will call you
And i don't need million calls as i got them and never gog assisted
Can i please have my extend day i will taking this to orange farm news paper, Facebook and radio stations to expose you how you took my money and I never got service
Itumeleng sent me an email todayasking 1 question over n over again upon responding many times got an email saying consultation will call you
And i don't need million calls as i got them and never gog assisted
Can i please have my extend day i will taking this to orange farm news paper, Facebook and radio stations to expose you how you took my money and I never got service
sM
siseko M's update14 Aug 2024, 14:04
Reviewer Update
Good day
Itumeleng sent me an email todayasking 1 question over n over again upon responding many times got an email saying consultation will call you
And i don't need million calls as i got them and never gog assisted
Can i please have my extend day i will taking this to orange farm news paper, Facebook and radio stations to expose you how you took my money and I never got service
Itumeleng sent me an email todayasking 1 question over n over again upon responding many times got an email saying consultation will call you
And i don't need million calls as i got them and never gog assisted
Can i please have my extend day i will taking this to orange farm news paper, Facebook and radio stations to expose you how you took my money and I never got service
Zoom fibre's replyOfficial
15 Aug 2024, 11:39Good day, thank you for allowing us the opportunity to assist you with your query.
Zoom fibre's reply15 Aug 2024, 11:39
Official
Good day, thank you for allowing us the opportunity to assist you with your query.