MM
Mathapelo M

1 reviews | Active since Oct 2024

25 Jul 2025, 17:07

Worse service

I’m still experiencing the same issue,I have been complaining about for the past few weeks .it’s like no one cares and clearly there is an issue I can’t be without internet 2 or 3 a week for a few hour and no solution to this issue.I’m the only one in my neighbourhood experiencing this,find a permanent solution or please send someone to take your WI-Fi please

0
Replies (4)
MM
Mathapelo M's update27 Jul 2025, 07:12
Reviewer Update
Every week I complain about the same thing ,I email ,send text on WhatsApp ,Email and complain here on hellopeter nothing has been done .you don’t have compassion towards you customers you just about money ,this is the third time in one week without internet.every week it’s the same issue and the service won’t even be extended
Zoom fibre
Zoom fibre's reply28 Jul 2025, 10:30
Official
Dear Mathapelo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
MM
Mathapelo M's update28 Jul 2025, 10:54
Reviewer Update
I’m still without internet I had online classes today,zoom fibre just ruined my whole month .I have been complaining since June nothing is being done .
MM
Mathapelo M's update28 Jul 2025, 14:57
Reviewer Update
No one called.