NM
Nomsa M
1 reviews | Active since Mar 2026
23 Mar 2026, 16:08
WI-FI NOT WORKING SINCE LAST WEEK THURSDAY AND IT SHOWS RED LOS SIGNAL
Haven't had WI-FI since last week Thursday my router shows a blinking red light of LOS, I Stay in Orange Farm Ext3. When emailing or calling they refer you log your complaint on WhatsApp and on WhatsApp they always send automated responses saying they fixing it while they're not. And worse part we won't be reimbursed for the days the WiFi wasn't working. Please fix it some of us work from home and we need stable connection.
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Zoom fibre's replyOfficial
24 Mar 2026, 08:26Dear Nomsa, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply24 Mar 2026, 08:26
Official
Dear Nomsa, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team