EK
Elaine K
1 reviews | Active since Oct 2025
14 Oct 2025, 18:18
Very poor service and communicating
And so another few days has passed and nothing happened only calls and emails to say you are working on the problem well seems like I'll never get the service from you that I had as a client of 2years before moving adress
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Replies (2)
Zoom fibre's replyOfficial
20 Oct 2025, 08:25Dear Elaine, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply20 Oct 2025, 08:25
Official
Dear Elaine, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
EK
Elaine K's updateReviewer Update
20 Oct 2025, 08:42Good Day Client,
We hope you are well.
Please note that we have not forgotten about you. We are still working on your fibre application.
We will give you an update on your order as soon as possible.
Regards
This is the reply I get on every complain and email for the past month this is not acceptable anymore
We hope you are well.
Please note that we have not forgotten about you. We are still working on your fibre application.
We will give you an update on your order as soon as possible.
Regards
This is the reply I get on every complain and email for the past month this is not acceptable anymore
EK
Elaine K's update20 Oct 2025, 08:42
Reviewer Update
Good Day Client,
We hope you are well.
Please note that we have not forgotten about you. We are still working on your fibre application.
We will give you an update on your order as soon as possible.
Regards
This is the reply I get on every complain and email for the past month this is not acceptable anymore
We hope you are well.
Please note that we have not forgotten about you. We are still working on your fibre application.
We will give you an update on your order as soon as possible.
Regards
This is the reply I get on every complain and email for the past month this is not acceptable anymore