BvdN
Bertie van der Nest

1 reviews | Active since Feb 2013

27 May 2025, 19:42

VERY POOR OVERALL EXPERIENCE

Does not surpise me at all that Zoom Fibre's reviews are this bad. Absolutely poor communication. Can not get a hold of anyone in charge. They have been denying us Fiber at our Townhouse complex for the last 2 years, and do not want to finish their installations, due to stupid rules. People can't cancel their existing contracts just to sign up, without a distribution board in place. This is very unfair. I will NEVER recommend Zoom Fibre to anyone for ANYTHING! It's sad really, International company's name getting dragged down by *********** South Africans that's money hungry.

0
Replies (1)
Zoom fibre
Zoom fibre's reply28 May 2025, 09:55
Official
Dear Bertie thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team