SR
Shreedhar R
1 reviews | Active since Mar 2023
01 Mar 2023, 11:49
Very poor customer service
I am with Webafrica, and my fibre line is with zoom fibre. I upgraded my line speed from a 50/50mpbs line to a 100/100mbps line on the 23rd of January. It is now the 1st of March and my line speed still hasn't been upgraded. I queried this with Webafrica and zoom fibre multiple times but no one has been able to help.
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Replies (1)
Zoom fibre's replyOfficial
01 Mar 2023, 21:33 Hi Shreedhar,
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Zoom fibre's reply01 Mar 2023, 21:33
Official
Hi Shreedhar,
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew
Thank you for connecting with us and raising your concerns.
We will investigate the matter and revert with feedback.
Regards
The Zoom Crew