kK
katlego K

1 reviews | Active since Aug 2025

20 Aug 2025, 08:26

very frustrated

One thing about you is that you don’t care about your customers. I reported that my network is not working and have sent countless messages, yet nothing has been done. I was even promised a call back, which never happened. But come month end, you expect us to pay. When it comes to Orange Farm, your service is nonsense. Help because i using it for work, today.

0
Replies (1)
Zoom fibre
Zoom fibre's reply20 Aug 2025, 09:30
Official
Dear Katlego thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team