Very bad service,no help at all

I complained here on hellopeter about the Wi Fi having a red light ,I received a reply that someone will call me no one ever called,the consultants on WhatsApp are just rude they end the conversations when I still have questions to ask,the Wi-Fi only works a few hours every day then there is a red light most of the time,we have online classes we can’t wait for this issue to resolve its each and every day,my daughter has a class now at now ,there is a red light,zoom fibre doesn’t care about its customers.I have written a lot of reviews is the past 2 weeks no one helps,your service is just headache