FM
Faith M

1 reviews | Active since Nov 2024

22 Nov 2024, 22:11

Urgent

Hello I still have not got any feed back about my wifi being down three times in two weeks and it's month end n I can't complete my work I'm very very upset and disappointed in this service because nothing is being done about this....

0
Replies (2)
Zoom fibre
Zoom fibre's reply25 Nov 2024, 07:42
Official
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the repeated disruptions to your Wi-Fi service and any delays in addressing your concerns. We understand how important a reliable connection is, especially when it affects your ability to work. Could you please provide us with the necessary details linked to your service, such as your account number or registered contact information? This will help us investigate the issue further and assist you effectively.
FM
Faith M's update25 Nov 2024, 12:05
Reviewer Update
*** my contact number