TI
Tumi I

1 reviews | Active since Oct 2024

15 Apr 2026, 20:14

Unsatisfactorily

I’ve never been this tired to complain for a service I pay for without fail, I’ve been advised the issue regards wifi in our area and it’s bipping green but I can’t access internet and I’ve complained but no action taken for the past week.

Kindly please assist us we use this wifi to hustle to make end meets and it’s tough paying for a service that’s so bad I’m so mad right .

Currently my phone is off it’s messed up and I can’t access network on my current one please don’t call please come and assist me with the issue

I really wanna find an alternative service I’ve been complaining without assistance hopefully my area people will see my posts on social media for an alternative service because zoom treats me like I don’t even pay it’s not a privilege but a service I deserve I also want all my days without accessing internet

0
Replies (2)
Zoom fibre
Zoom fibre's reply16 Apr 2026, 08:53
Official
Dear Tumi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team

Best regards,

TI
Tumi I's update18 Apr 2026, 15:46
Reviewer Update
I’m not happy with you guys, you haven’t assisted me why Mara