ED
Elizabeth D

1 reviews | Active since Apr 2026

16 Apr 2026, 12:55

Unhappy client

I have never been tired to complain for a service that I pay for without fail. It's almost two weeks without Internet connection and I have reached out an entire week with no action been taken. I'm told about the maintenance team all the time. I am so tired !

0
Replies (2)
Zoom fibre
Zoom fibre's reply16 Apr 2026, 13:02
Official
Dear Elizabeth thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Elizabeth D's update17 Apr 2026, 09:59
Reviewer Update
I am still expecting a call, I didn't receive one yesterday and I haven't been updated about anything. This is so tiring reporting one and the same thing everyday.