JJ
Johan J

1 reviews | Active since Aug 2023

20 Dec 2024, 10:09

Turnaround time very poor down since Monday

Turnaround time very poor down since Monday. Wish i had another option in my area. 1 tech told me they tried contacting me but no missed call. Another agemt told me long backlog who must i beleive if they tell different stories and which agent is the 1 who lies? No contact if i dont request call back

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Replies (1)
Zoom fibre
Zoom fibre's reply20 Dec 2024, 10:36
Official
Dear Johan, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team