Tired and disappointed by zoom fibre

When you subscribe to zoom fibre you must know that you will pay for the whole month then enjoy for 2weeks. Then send them a message they will tell you about the technicians that you need to wait for weeks for them to come and attend their fibre. The bad part about it they will tell about compensating the days that their internet had a problem, but never live to their promise. If only they knew how everyone in the house depends on the internet they will make fixing problems their priority, their service it's so disgusting if I could find a substitute I will cancel it asap , because hei I have heard enough.