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Daniel B
1 reviews | Active since Jul 2024
14 Jul 2025, 08:40
They don’t care about their customers
My wifi was completely, then some guys from their maintenance came to fix idk what problem was there . The fiddled with the fibre till mine stopped working. This on a random day while I was doing work . I told these they messed up my wifi they just left me hanging like that , the opened my box and left it like that… they never came back I’m so angry coz they always time time to come fix their fibre ! I’m on 5 days of no Internet now 💔
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Replies (2)
Zoom fibre's replyOfficial
15 Jul 2025, 08:40Dear Daniel, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply15 Jul 2025, 08:40
Official
Dear Daniel, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Daniel B's updateReviewer Update
16 Jul 2025, 10:00Till today my issue is not solved. This business is so bad when you need them they don’t show up !
DB
Daniel B's update16 Jul 2025, 10:00
Reviewer Update
Till today my issue is not solved. This business is so bad when you need them they don’t show up !