CP
Chantel P

1 reviews | Active since Feb 2024

04 May 2024, 23:29

The worst NO HELP OVER A WEEKEND

Never struggle with signal but its Saturday and my wifi went off...i plugged it out and in etc...still nothing, i contacted Zoom,they told me they can only fix it on Monday.... Now i have to sit without wifi the whole weekend!!!!but month end they want it paid!!!!!!!

0
Replies (1)
Zoom fibre
Zoom fibre's reply06 May 2024, 08:13
Official
Good day Chantel . 
I trust all is well

We do sincerely apologize for the inconvenience this has caused . 
We willl follow up on this query with our technical team and ensure an update is provided , 

Kind Regards , 
Zoom fibre team