The worst Fibre providers ever!!!

I don't know if this people are able to tell time or do they just simply don't give a **** about their customers. I will not, definitely not recommend anyone use zoom Fibre at home in all honesty. My wifi is off since Saturday, I gave them the benefit of the doubt and thought it's a weekend I'll wait for Monday. I called in Sunday morning at 10am just to log a ticket so that turn around time will work faster. Not a single person called me to update me on my ticket I then went through the channels where I spoke to a Vox consultant who would liaise with zoom to get the problem resolved, at this point I'm speaking to Gijon Cox on Tuesday afternoon because I haven't gotten an update since the previous day, Gijon Cox tells me he is waiting for feedback and then resolves my ticket, now I'm feeling like an idiot because nothing was resolved but my ticket is in a resolved state, I let it go because this took place at 14:09 ticket closed at 14:21 I'm thinking okay let's see what happens. Wednesday I speak to Gojin Cox again who does the same thing and mind you it's 72 hours later and he resolves the ticket as if I'm not worth assisting this at 11:00 and resolves the ticket at 11:28 after I asked him not to change the status of the ticket until it's resolved. Wednesday evening Shakeel Holmes took me for the biggest asshole alive, telling me he won't resolve the ticket until he gets feedback, after I explained my frustration to him, my ticket was open from 17:19- 19:36 still to close it and say turn around time is 72 hours. I am currently sitting on 96 hours without a word of feedback since my ticket was logged and without connectivity. Most unreliable Fibre supplier and they honestly don't give a **** about their clients. If I could give a zero star rating I would