The worst fibre provider

Item: Zoom fibre
Rating: 1
Author: Aayesha J

This has been the most testing and horrible experience. Been waiting 5 months for some type of response and emails get ignored.people com on-site take pics complete forms and disappear.

9shops in a complex waiting to be connected and their attitude is that they do not care no customer service nothing.

Helpful (0)

Replies (3)

Zoom fibre's replyOfficial

01 Sept 2022, 16:42

Greetings Aayesha, we do apologize for the inconvenience caused thus far. Please can you provide us with your physical address, selected ISP and if possible, the details of the complex area. We have escalated your query to our operations team who will investigate the matter further. Please do bear with us. Kind Regards

Zoom fibre's reply01 Sept 2022, 16:42

Official

Aayesha J's updateReviewer Update

01 Sept 2022, 16:52

Hi

There is no ISP and zoom has been apparently been appointed in the area.

The details are as follows
Romyn street
The cactus center
Rensburg Heidelberg

I will await your response

Thanks

Aayesha J's update01 Sept 2022, 16:52

Reviewer Update

Hi

There is no ISP and zoom has been apparently been appointed in the area.

The details are as follows
Romyn street
The cactus center
Rensburg Heidelberg

I will await your response

Thanks

Zoom fibre's replyOfficial

01 Sept 2022, 16:58

We have received the information provided and will revert to you with feedback as soon as we possibly can.

Zoom fibre's reply01 Sept 2022, 16:58

Official

We have received the information provided and will revert to you with feedback as soon as we possibly can.