BN
Buhle N

1 reviews | Active since Jun 2023

27 Jun 2023, 13:55

Thank you Gibraltar

Thank you Gibraltar. I was really frustrated by my previous ISP and I was trying to move over to a different one, I had been calling and sending emails with no luck for about two months to the ISP and Zoom fibre as I was told that zoom captured the wrong information. After so many hours and money spent on the line I called zoom and landed on Gibraltar, she handled my query with such care and professionalism, she listed to my query as an irate client and she managed to calm me down and assist me until I was satisfied, she went over and above her job jurisdiction and assisted me till the end. She is a very valuable asset to this company and deserves the greatest recognition 🙏🏽 Thank you Gibraltar may you continue offering this great service with all other clients Buhle Rivombo- Nare

0
Replies (2)
Zoom fibre
Zoom fibre's reply27 Jun 2023, 14:58
Official
Good Afternoon Buhle, 

Thank you for your positive review. We strive to always provide our customers with superb service. I will ensure my manager is made aware of the review. Please feel free to contact us with any queries you have in the future. 

Looking forward to a long and prosperous relationship. 

Regards 
Gibraltar Makhura 
Client Liaison Officer 
Zoom fibre
Zoom fibre's reply27 Jun 2023, 16:57
Official
Good Afternoon Buhle, 

Thank you for your positive review. We strive to always provide our customers with superb service. We will ensure Gibraltar  is recognized for her service. Please feel free to contact us with any queries you have in the future. 

Looking forward to a long and prosperous relationship. 

Regards 
Gibraltar Makhura 
Client Liaison Officer