TM
Thunyiwe M

1 reviews | Active since Feb 2012

09 Jun 2026, 11:57

Terrible service

Zoomfibre reference Ticket #ZF000F5TH. Honestly an open ticket for five days and still not resolved. No sense of urgency and customer first approached. Every time I need an update I get a generic answer.

Terrible service

0
Replies (1)
Zoom fibre
Zoom fibre's reply09 Jun 2026, 14:58
Official
Dear Thunyiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team