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Tselane M

1 reviews | Active since Oct 2014

24 Apr 2024, 15:29

Terrible service

I have been without connection for 3 days, I have logged calls but still no solution. I cannot do my work.

0
Replies (5)
Zoom fibre
Zoom fibre's reply24 Apr 2024, 15:40
Official
Good day Tselane 

Our sincerest apologies for the experience you have had. An agent will contact you shortly in order to advise or assist.

Kind Regards
Zoom Fibre Team 
TM
Tselane M's update25 Apr 2024, 13:27
Reviewer Update
Still waiting for assistance.. spoke to zandile,Jonathan and Fatima and gave them my husband's contact details, because I am in training during the day. Still no assistance
Zoom fibre
Zoom fibre's reply25 Apr 2024, 13:29
Official
Good day, we will follow up with our maintenance team to assist with feedback 
TM
Tselane M's update25 Apr 2024, 19:46
Reviewer Update
Evening, thank you service has been restored
Zoom fibre
Zoom fibre's reply26 Apr 2024, 09:04
Official
Good day,  thank you for reaching out and confirming connectivity.