LM
Lee M

1 reviews | Active since Aug 2023

14 Oct 2025, 09:34

Terrible experience

I have had the worst experience trying to get a technician out to complete an installation There is no way of reaching them their WhatsApp stop a working, you can reach them on calls , they never ever callback when you request for a callback ,this absolutely sucks and is a huge inconvenience especially having to complete work now everything is delayed yikes! Would not recommend

0
Replies (1)
Zoom fibre
Zoom fibre's reply14 Oct 2025, 10:04
Official
Dear Lee M thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team