PM
Phumzile M

1 reviews | Active since Jul 2020

30 Sept 2026, 15:46

STILL WAITING FOR MY REFUND

Good day

I hope all is well.

My name is Phumzile, on the 22nd of August 2026,I logged a refund with Zoom Fibre.

I was advised that I would be paid within 7 working days, every after 7 working days I call and they give me another 7 days that my money will be paid.

I am still waitng till today.

30th of September.

0
Replies (1)
Zoom fibre
Zoom fibre's reply01 Oct 2026, 08:32
Official

Dear Phumzile thank you for letting us know about this. Your feedback helps us do better.

We are looking into this issue and hope to resolve it promptly and accurately.

Please expect a call shortly.

Kind Regards
Zoom Fibre Team