So pathetic

What a joke, imagine not having wifi so many days and they have the nerve to force me to pay when suspended, pay for a non existent service. Then the agent has the odesity to say this "tumi , im going to make something very clear for you to understand , I have a assisted you with everything i can possibly do to assist you , unlike everyone else you came into contact with every time you used the whatapp line , i did what i promised < you have been "assisted & you are Informed" . there is nothing more i can do but tell you " you ticket is with another département and i have logged a service extension based on the proof i am seeing on the system im closing the chat now, all the best Tumi."