MN
Michael N
1 reviews | Active since Sept 2024
14 Nov 2024, 16:05
Slow speed
Internet speed issue is still not resolved even after emailing their support team. The speed I currently have is less that half of the speed that they claim to be giving. This has been going on for more than 2 months. It also intermittently disconnects all the connected devices and drips every now and then. I am extremely disappointed.
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Zoom fibre's replyOfficial
14 Nov 2024, 16:27Dear Michael thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply14 Nov 2024, 16:27
Official
Dear Michael thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team