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Fezekile F

1 reviews | Active since Feb 2025

25 Feb 2025, 04:22

Slow connection and BAD service

ZoomFibre 15/15 line is the worst internet connection you could ever buy. Firstly, their connection speeds are way too slow to even call it a fibre connection! Then their connection is forever dropping for no apparent reason. Anytime during the day or night, the connection just stops working and you get a "no internet" message. I have logged calls about this but nothing has ever happened with my complaints.

As irony would have it, as I am trying to write this review, the ZoomFibre connection has been dropping since 03:00 AM. It connects momentarily and then it is gone again.

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Replies (1)
Zoom fibre
Zoom fibre's reply25 Feb 2025, 07:42
Official
Dear Fezekile, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team