Selling services without customer care.

I don't know what they want i paid my line on the 29th of last month and after that I just used it for like 3 days. I have almost like 2 weeks now without connectivity. I reported from the very day I lost connection and I have evidence but until now they haven't resolved my problem.

I told them to refund my money they don't wanna refund it and they don't wanna come and fix the fault.

Today they called and told me for a further assistance but until now nothing happened.

Tell me what do you want Zoom so that I can do it, im going to the end of the month and you gonna start to ask money again but 0 customer care. You are abusing my mind.

WHAT DO YOU NEED, WHAT DO YOU WANT?