S code payment

I had a password issue with my portal and couldn't make payment online, I call and was assisted by Precious who told me to create another order and make payment using an S code. I asked her several times if my services will resume immediately after payment and she agreed.

I went to make payment at Ok furniture store and sent the receipt as proof of payment but was than told it will reflect in the next 24/48 hrs. I requested that I be transferred to the agent who gave me this inaccurate information and she gave me attitude when I told her that I work from home and need internet connection.

I have been sending texts since but not getting any assistance, I'm working from a neighbours home and to make matters worse I received an email this morning from S code(Pay fast) that I need to make payment. I AM SO ANGRY AND THINKING OF CANCELLING MY PACKAGE BUT STILL NOT GETTING THAT!!!😡😡😡