PP
Palesa P

1 reviews | Active since Oct 2019

11 Jun 2024, 10:44

Ridiculous!!! This is a joke.

This is now ridiculous, its been over a week of no internet. I was promised last week, the yesterday but no technician has showed up. Funny everyone else's WIFI at my street is working. I am still suppose to believe there are cable issues, is this issue selective? How do I go forward paying for a service that is not working and has brought me so much frustration? Please advice on how I can cancel this mediocre service.

0
Replies (1)
Zoom fibre
Zoom fibre's reply11 Jun 2024, 10:59
Official
 Dear Palesa, thank you for your review. Your feedback helps us do better. We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly Kind Regards