MM
Matshepo M
1 reviews | Active since Sept 2021
15 Aug 2024, 11:34
Regret choosing zoom
I’m so annoyed last month I had an incident and a manager by the name of Brittney Jacobs promised that I will be compensated for the weeks I wasn’t connected because of their agents not giving correct information. Now my line is suspended and I’m struggling to make payment as usual! Why don’t you guys rather provide us with easy pay numbers 😡
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
15 Aug 2024, 11:40 Dear Matshepo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply15 Aug 2024, 11:40
Official
Dear Matshepo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team