NM
Nombali M
1 reviews | Active since Jul 2025
08 Jan 2026, 06:29
REFUND
Dear Zoom Fibre,
My service has finally been cancelled, yet I am still waiting for my refund.
I submitted my banking details and was told by Ntokozo Ngidi that the refund would take 7 working days. That time has passed and I have received nothing.
This delay is unacceptable. I need this money to pay a new service provider. Please process my refund immediately.
Mbali Mabuya
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Zoom fibre's replyOfficial
10 Jan 2026, 19:22Dear Nombali, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply10 Jan 2026, 19:22
Official
Dear Nombali, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team