LS
Logan S

1 reviews | Active since Feb 2020

07 Feb 2022, 08:34

Price Increase in 6 months

Hi, I have installed fiber at my home with Home Connect via Zoom Fiber. I am currently with them for about 6 months and received an email indicating that there is a price increase of >20 % i.e. a R120 increase. When I enquired with Home Connect they told me that it was Zoom who increased the premium. How is this possible? Thanks

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Replies (1)
Zoom fibre
Zoom fibre's reply08 Feb 2022, 09:40
Official
Good Day Logan, we do apologize for the inconvenience caused. This should have been communicated by the sales rep and listed in your contract with your selected ISP.