TH
Thandeka H

1 reviews | Active since Jul 2024

26 Nov 2024, 13:00

POOR SERVICES AND *********** CLUELESS STAFF.

I got a notification from zoom flex that I was due for payment so went ahead and paid but my line was suspended I've been trying to get hold of zoom flex to get my line activated but I've been taken from pillar to post. I tried again to WhatsApp the and I got through to a consultant named Sibongile who ended the chat on me without giving solutions of helping me for that matter clearly, she thinks she is doing me a Favour I ****en paid for the service that zoom flex is failing to provide. I need my line back up ASAP I've got work that I respect and have to do unlike their staff. BEAR IN MIND THIS IS THE SECOUND TIME IN A ROW THIS BULL**** HAPENS TO ME

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Replies (1)
Zoom fibre
Zoom fibre's reply26 Nov 2024, 13:13
Official
Dear Thandeka thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team