BM
Bongani M

1 reviews | Active since Aug 2024

16 Aug 2024, 20:38

Poor service zoom needs to be closed

I have not been out of connection for almost a week now. Been so patient with this horrible company that keeps on making empty promises for the whole week. My daugther is corresponding via unisa and couldnt do her assignments because they have failed to send a technician to come and connect me. Had to pop out money from my own pocket whilst ive paid for my connection. I am super ****ed. This company needs to be closed. They are vultures and *******. Never ever will I recommend it to anyone.

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Replies (1)
Zoom fibre
Zoom fibre's reply17 Aug 2024, 09:24
Official
 Dear Bongani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team