LM
Lungile M

1 reviews | Active since Mar 2024

05 Sept 2024, 10:00

POOR SERVICE ZOOM FIBER

Hello Peter since Monday we don't have enternet when we call they say technician people will call so everyday I have to ask. Them when they will come and no positive answer from them asual zoom people don't care about their clients I'm. Still saying again they only care about us paying them but they don't solve our problems

0
Replies (3)
Zoom fibre
Zoom fibre's reply05 Sept 2024, 10:05
Official
 Dear Lungile Mbatha, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
 
LM
Lungile M's update05 Sept 2024, 14:23
Reviewer Update
What i don't understand you people why should we come here to complain but we are paying ZOOM FIBRE POOR SERVICE if there is any Fibre that have good service please call me
Zoom fibre
Zoom fibre's reply05 Sept 2024, 14:53
Official
Thank you for receiving our call and allowing us to assist you further , we will provide more updates once we have more feedback.