Poor Service (I'm not getting any help)

Their service is so poor.

I paid my account last week Thursday, 04 July 2024. Even now my account is still suspended. I tried calling their customer service number, but no one is picking up the phone.

I left a message on their WhatsApp platform then one of their consultants called me and tried to put me through their technical department but i was made to wait for more than 45 minutes on the call without getting any help.

I'm working from home and i need the internet to do my work and i also need it for my studies, but it seems like they don't care about that. I totally regret for choosing their service.

I'm so fed up with this company.

My payment reference number is ***.

My ID Number is *** 084.