poor service

Costumer service is the worst I recharged on their website on 30th May I did and gave proof of payment still they say money haven't clear I must wait still waited more than 48 still not active, I call they said they put email on payfast today 3 of June no feedback I called payfast myself told me the money is there they send them feedback still when I call their customer care they say hold on the drop the call... poor service