POOR SERVICE DELIVERY

Zoom fibre it's almost a week now I paid for my line and i used it i think only 2 day and then it lost signal, I contacted your agents they logged a ticket after 3 days, since Tuesday last week I don't have internet connection. The support team is not even calling me, I even end up calling your support team but they don't answer.

I'm not using your services for free im paying for that matter but when I have a fault your team ignores me. You need more than a week to fix loss of connectivity, who works like that. If you can't resolve my problem please you have to pay me back my money. This is bad I'm not, im very angry right now.