Poor service

Zoom Fibre has proven to be ineffective and shows little regard for its customers. All they seem to do is send reminders for payment. I've been without internet for over 15 days now, and I'm exhausted from constantly reaching out to their customer service. The agents I speak with are often misinformed and lack the knowledge to assist effectively. They frequently assure me that they'll return my calls, yet I never hear back from them.