ON
Olwethu N
1 reviews | Active since Nov 2023
07 Nov 2024, 10:48
Poor Service
Poor service every month you make payment via EFT they take long activate your fibre claiming payfast has not allocated payment but when you call payfast they say they gave zoomflex allocation of fees and give invoice number. still when tell zoomflex about the invoice they don't know nothing their consultants are clueless
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Replies (2)
Zoom fibre's replyOfficial
07 Nov 2024, 11:09Dear Olwethu Njeza thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply07 Nov 2024, 11:09
Official
Dear Olwethu Njeza thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's replyOfficial
09 Nov 2024, 09:46Good day Olwethu, thank you for receiving our call and allowing us to assist with your query. Kind Regards Zoom Team
Zoom fibre's reply09 Nov 2024, 09:46
Official
Good day Olwethu, thank you for receiving our call and allowing us to assist with your query. Kind Regards Zoom Team