MM
Mpho M
1 reviews | Active since Nov 2020
16 Sept 2025, 11:47
POOR SERVICE
Extremely disappointed with Zoom, it's been A WEEK with no fibre, was told someone would call me back to resolve the issue BUT TO THIS DAY NO PHONE CALL when I spoke to their agents on WhatsApp they take over 20mins to reply Another day is going by and still nothing Meanwhile I pay for a full subscription and service, and I get below average service. .... I will be cancelling my account, I cannot afford this service at all.
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
16 Sept 2025, 13:37Dear Mpho, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply16 Sept 2025, 13:37
Official
Dear Mpho, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team