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Chris T
1 reviews | Active since Feb 2025
15 Feb 2025, 14:38
Poor internet service Zoom Fibre
I have lost my internet signal which my ISP home connect refferred to Zoom Fibre . Received a refence and was informed that maintenance would contact me . 4 days later still on my own mobile no interest from Zoom fibre maintenance . Please people this is total **** business support and we in Heidelberg has been experiencing poor interner reception during last month or two . On off especially afternoons . I am looking for a better ISP .
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Replies (2)
Zoom fibre's replyOfficial
17 Feb 2025, 08:59Dear Chris Tosen, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply17 Feb 2025, 08:59
Official
Dear Chris Tosen, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Chris T's updateReviewer Update
18 Feb 2025, 17:43Zoom maintenance team arrived this morning and within 30 min fault tracked and repaired faulty line and restored internet . Thanks to Temptation and partner for prompt service🙌🏻
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Chris T's update18 Feb 2025, 17:43
Reviewer Update
Zoom maintenance team arrived this morning and within 30 min fault tracked and repaired faulty line and restored internet . Thanks to Temptation and partner for prompt service🙌🏻