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Precious M
1 reviews | Active since Dec 2023
26 May 2024, 12:08
Poor customer service
This is my second review stating that I haven’t got helped my fibre is still not working. They called me saying they’ll come fix the wiring part but it’s day 3 they haven’t come
Helpful (0)
Replies (2)0
Replies (2)
Zoom fibre's replyOfficial
27 May 2024, 07:54Dear Precious, thank you for your review. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call in the morning for further assistance. Kind Regards Zoom Fibre Team
Zoom fibre's reply27 May 2024, 07:54
Official
Dear Precious, thank you for your review. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call in the morning for further assistance. Kind Regards Zoom Fibre Team
Zoom fibre's replyOfficial
27 May 2024, 08:28Dear Precious Moyane
We have tried contacting you on the number provided above, however it is not going through.
Kindly provide us with an alternate number to contact you
We have tried contacting you on the number provided above, however it is not going through.
Kindly provide us with an alternate number to contact you
Zoom fibre's reply27 May 2024, 08:28
Official
Dear Precious Moyane
We have tried contacting you on the number provided above, however it is not going through.
Kindly provide us with an alternate number to contact you
We have tried contacting you on the number provided above, however it is not going through.
Kindly provide us with an alternate number to contact you