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Bongant M
1 reviews | Active since Mar 2025
14 Mar 2025, 13:36
Poor Customer Service
It's been 3 Days without internet, mind you i am working from home this month and on the other hand i paid a full amount for me to get connected, in 3 days i have Spend R300 on Data just because we don't get a good customer service from you guys, i did whatsapp your number but all i recieve is that i should wait for the call, i haven't gotten any till today, can you please attend our matters.
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Replies (2)
Zoom fibre's replyOfficial
14 Mar 2025, 14:12Dear Bongani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply14 Mar 2025, 14:12
Official
Dear Bongani, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Bongant M's updateReviewer Update
17 Mar 2025, 09:49Hi i hope you are well, i just wanted to get an update, when should we expect our connection to be restored because our internet has beed down since from Wednesday, an update from you won't harm a soul.
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Bongant M's update17 Mar 2025, 09:49
Reviewer Update
Hi i hope you are well, i just wanted to get an update, when should we expect our connection to be restored because our internet has beed down since from Wednesday, an update from you won't harm a soul.