poor customer service

One thing about your service that really disappoints me is the poor customer support. All you seem to care about is collecting money, but when it comes to solving customer problems—especially coverage issues—there's no real help. I’ve reported my coverage problems multiple times, but nothing is done. I spend more time trying to report your weak network than actually using the internet.

When I lived in Linbro Park, I didn’t have these issues. But ever since I moved to Orange Farm, the service has been terrible, and my complaints are not taken seriously. Maybe it’s because of where I stay? That’s how it feels.Your technicians come out here, but they don’t fix anything. I’m tired of this. I deserve proper service like any other paying customer.