BM
Bonisiwe M

1 reviews | Active since Jan 2025

08 Feb 2025, 17:18

Poor customer service

Yoh☹️ zoom fibre neh I regret the day I decided to join your company I have never struggled with internet like this before, I give up now it's gonna be my third week now complaining it's a lot for something that I'm paying for. The technicians came on Tuesday fixer it but later that day it wasn't working,the whole day it won't work later in the evening it will work but not on all the devices. I don't think I will recommend it to someone else.

0
Replies (1)
Zoom fibre
Zoom fibre's reply10 Feb 2025, 08:43
Official
Dear Bonisiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team