TM
Thunyiwe M
1 reviews | Active since Feb 2012
10 Dec 2024, 11:45
Poor and deficient customer service and experience
Poor communications. Every time I call I get different answers from all call centre agents. Simple task like activating a line, is similar to moving a mountation.
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Zoom fibre's replyOfficial
11 Dec 2024, 11:41Dear Thunyiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply11 Dec 2024, 11:41
Official
Dear Thunyiwe, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team