MM
Mpendulo M
1 reviews | Active since Mar 2025
20 May 2025, 10:09
Payment issue & network suspension
Disappointing experience with Zoomflex Fiber. Despite making a payment on May 10, 2025, my network was suspended due to a system error. The customer service is asking for proof of payment, which I've lost. Eleven months of loyalty seem to count for little. Hoping they'll resolve this issue soon. Until then, my network remains
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Zoom fibre's replyOfficial
03 Jun 2025, 15:55Dear Mphendulo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply03 Jun 2025, 15:55
Official
Dear Mphendulo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team