HB
Hennie B
1 reviews | Active since Jan 2021
14 Oct 2025, 09:36
Paying for High Speed, Getting Half — and No Real Support
I can only echo everything other reviewers are saying. I'm considering alternative internet solutions as Zoom is supplying me with less than half the speed I pay for, and is slow to respond (that's assuming they will eventually respond). I wonder if anyone has noticed their standard copy-and-paste replies?
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Zoom fibre's replyOfficial
14 Oct 2025, 10:05Dear Hennie, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply14 Oct 2025, 10:05
Official
Dear Hennie, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team