TA
Tufail A
1 reviews | Active since Oct 2022
12 Dec 2024, 10:52
Pathetic servive
To get through to an agent at the call centre is a nightmare I've asked to be called back no response I've asked to be attended to on WhatsApp nothing, I have been waiting for an ont box indefinitely when I finally get through after about 45 the agents don't have a clue what is happening everybody tells you a different story
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Zoom fibre's replyOfficial
12 Dec 2024, 11:15Dear Tufail thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply12 Dec 2024, 11:15
Official
Dear Tufail thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team