AR
Akshay R
1 reviews | Active since Dec 2021
02 Aug 2025, 14:24
Pathetic service
Bad customer service even from managers. Plan went from R298 to R500 for some reason and no one is taking calls.
Helpful (0)
Replies (3)0
Replies (3)AR
Akshay R's updateReviewer Update
03 Aug 2025, 15:26Still no call back from anyone at Zoom. Made payment and local and area manager don't answer phone calls or respond.
AR
Akshay R's update03 Aug 2025, 15:26
Reviewer Update
Still no call back from anyone at Zoom. Made payment and local and area manager don't answer phone calls or respond.
AR
Akshay R's updateReviewer Update
04 Aug 2025, 08:40Still no internet and management will ignore your calls. Unable to reverse payment aswell. This company is ****ming people.
AR
Akshay R's update04 Aug 2025, 08:40
Reviewer Update
Still no internet and management will ignore your calls. Unable to reverse payment aswell. This company is ****ming people.
Zoom fibre's replyOfficial
04 Aug 2025, 10:04Dear Akshay thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply04 Aug 2025, 10:04
Official
Dear Akshay thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team